About us

Who We Are

The Stratus Difference

Managing a high-rise community is no small task. Whether you’re a resident seeking comfort or a board member focused on long-term value, efficient property management brings peace of mind and enhances the daily experience. It’s about simplifying life, amplifying comfort, and maximizing the value of your investment. At Stratus, this is what we do best.

Global Expertise

Deep Local Knowledge

Decades of Experience

Our Background

Global Expertise on a Local Level

Founded with the goal of providing exceptional service and value to high-rise communities, Stratus Management has grown to become a trusted partner for both residents and board members. With deep local roots and a globally-backed approach, we combine industry-leading practices with a personalized touch to ensure that every community we manage thrives.

Our Team

Leadership You Can Trust

With decades of experience, our team brings a wealth of knowledge and a proven track record in high-rise property management. Led by industry experts, we prioritize a customer-first mindset, ensuring that every community under our care receives unparalleled service and attention.

Rich Hagan

President & Chief Executive Officer

Rich is a seasoned executive with more than 40 years of experience in global business, leveraging his expertise to drive growth and operational excellence for Stratus Management and its clients. He founded the company’s residential management division and, over the past two decades, has positioned Stratus Management as a leading authority in urban high-rise management across the Southeast. During his leadership, the company has achieved significant advancements in people, processes, and technology, fostering balanced and sustainable growth.

Before joining Stratus Management, Mr. Hagan served as Senior Vice President and Chief Information Officer at Hagemeyer North America. His career also includes executive roles at Radiant Systems and The Coca-Cola Company, as well as a managerial position at Ernst & Young’s consulting practice, where he advised numerous Fortune 500 companies. He brings deep expertise in finance, operations, information technology, and strategic planning.

Mr. Hagan has contributed his insights as a member of the Board of Advisors for the University of Massachusetts’ College of Management, the Board of Advisors for The OnTarget Company, and the Board of Directors for FilterSense Corporation.

Kim Brasfield

Chief Operations Officer

Natalie Wong Guillet

Chief Financial Officer

Natalie is a highly experienced professional with 30+ years in various Accounting & Financial roles. Key to her success is her ability to connect with people and truly earning their trust, especially when it relates to their financials. She is a firm believer that numbers tell a story and that the story needs to be transparent to all parties.

Her career began in public accounting with Pricewaterhouse Coopers and then Heller Financial, Inc. Natalie then spent years in manufacturing with Siemens and then the retail industry with Vanity Fair Intimates. In her current role as the firm’s CFO, she has combined her Accounting experience with her love for real estate and is known as a contributor among the firm’s key business partners in the property management industry.

Natalie earned both her BBA and MBA from Emory University’s Goizueta Business School and is a Certified Public Accountant (CPA) in the state of Georgia. She also considers herself a second-generation Realtor by holding real estate licenses in the states of Florida and Georgia.

Jennifer Shealey

Director of Human Resources

With over a decade of experience in human resources, Jennifer is instrumental in shaping workplace culture, driving talent development, and leading strategic HR initiatives. She has held diverse roles within HR, including corporate trainer, recruiter, and HR generalist, providing her with a comprehensive understanding of organizational dynamics.

Prior to joining Stratus Management, Jennifer served as an HR Manager in the manufacturing industry, overseeing HR operations across the state of Georgia, which strengthened her expertise in employee engagement, policy development, and organizational growth. She is passionate about fostering a positive and inclusive work environment that supports both employees and the organization’s success.

Jennifer holds an Interdisciplinary Degree from Valdosta State University and a Master’s in Human Resource Development from Webster University.